From A to Z

Everything you need to know about anything.

A

ADAPTORS
Want to plug in? The voltage in the Netherladnds is 230V. If you need an adapter, just ask our team.

B
BIKE RENTAL
We have bikes available to explore the city, 24/7. Just pass by reception and we’ll get you set up.

C

CHECK OUT
Our check-out time is 12:00 noon. Late check-out, €15 per extra hour until 16:00, isn’t guaranteed, but we’ll always do our best to help.

COFFEE
Enjoy a coffee in your cozy bed, you have your own coffee machine or you can order one from Room Service.

D

DO NOT DISTURB
Just a friendly welfare check, if your Do Not Disturb sign stays on for 24 hours or more, our team will quietly check in to make sure everything is okay.

E

ENVIRONMENTAL RESPONSIBILITY
Skip a room cleaning and enjoy a sip on us, our way of reducing impact and giving a little back.
Fun fact: all Sir properties are EcoStars certified, a leading sustainability standard. Find out more here.

F

FOOD & DRINKS
IZAKAYA, our Asian-inspired Kitchen & Bar, serves fresh dishes, cocktails and classics throughout the day.
Bar: Sun–Thu 10:00–01:00, Fri–Sat 10:00–02:00
Breakfast: Mon–Fri 07:00–10:30, Sat–Sun 07:00–11:00
Lunch: Mon–Sat All day from 12:00
Dinner: Sun–Wed until 22:30, Thu–Sat until 23:00

FORGOTTEN ITEMS
Missing a toothbrush, makeup remover or anything else? Just dial 9, and we’ll get you sorted as soon as we can.

G

GYM
Sweat it out in our gym on Albert Cuypstraat 44, just steps from the hotel. Open daily 07:00–22:00. Dial 9 for details or to book a personal trainer.

L

LOCATION
In the heart of De Pijp, Sir Albert sits between Museum Square and Albert Cuyp Market. A refined base for those drawn to culture, galleries, and the rhythm of Amsterdam just beyond the door.

LUGGAGE STORAGE
Sightseeing and need to store your luggage? Leave it with our team and enjoy the rest of your day, carefree, just as it should be.

M

MINIBAR
Please keep in mind that if you open a bottle, you will be charged for the entire bottle. So drink up!

MUSIC
Stream all the great, funky, soulful, heavy, breezy, cool or not so cool music from your phone or laptop via Bluetooth. Anything goes, from ABBA to Zeppelin.

P

PERFECT PILLOWS
Let us know if you have any special pillow requests.

PET POLICY
Our furry friends under 15kg are welcome to stay for a small fee. Service and guide dogs stay free of charge, with lots of tail wags.

R

ROOM SERVICE
Room service cravings incoming? It is available daily from 07:00–22:30. Please dial 59.

S

SAFE
Looking for a keep-safe?
Store your valuables in your room’s personal safe. Please note that we cannot accept liability for loss or damage.

SAFETY FIRST
Know your escape route (just in case).
Please note your nearest emergency exit via the corridor and door plan. In case of fire, stay calm, call the front desk, use the escape route, and follow staff instructions.

SHOP
Pop by our hotel shop for a curated selection of curiosities and gifts, a little treasure trove waiting to be discovered.

SIRCLE CLUB
Looking for your next upgrade or a late check-out?
Join Sircle Club for exclusive perks across Sir Hotels, Max Brown, and Park Centraal, including up to 15% off, room upgrades, and flexible check-in and check-out (when available). Membership is free!

SIR GUIDES
Discover our Sir Guides online for insider tips to experience Amsterdam like a local.

SMOKING
We adore a good time, but smoking indoors comes with a deep-cleaning fee.

T

TELEPHONE
The Netherlands’ country code is +31, area code 020. In case of emergency , dial 112. For hotel assistance, dial 9 from your room or reach us on WhatsApp at +31 (0)6 12 73 00 60.

W

WATER
You’ll find one complimentary bottle of water in your room. And good news—the Amsterdam tap water is safe to drink, keeping you hydrated all day.

WAKE-UP SERVICE
We're here to ensure you wake up refreshed. Just dial 9 to let us know when you'd like your wake-up call.

WIFI
Connect to the ‘Sir Albert’ network. Your browser will prompt a login, simply enter your surname and room number to get online.

WINGSCOIN
Staying a little longer? Skip tomorrow’s room cleaning, enjoy a complimentary drink at reception, and we’ll donate €1.50 to rainforest restoration projects in Indonesia. Scan the QR code in your room for it.

X

X BANK
Part of Sircle Collection, X BANK is a concept store and gallery set within the historic W Hotel Amsterdam, between the Singel Canal and Royal Palace. Discover over 180 Dutch fashion, art, and design labels under one roof. A dangerous place for luggage space, naturally.