From A to Z

Everything you need to know about anything.

A

ADAPTORS
Want to plug in? The voltage in Czechia is 220V. If you need an adapter, they are available for purchase in your minibar.

C

CHECK OUT
Our check-out time is 12:00 noon. Late check-out, 250 CZK per extra hour, isn’t guaranteed, but we’ll always do our best to help.

D

DO NOT DISTURB
Just a friendly welfare check, if your Do Not Disturb sign stays on for 24 hours or more, our team will quietly check in to make sure everything is okay.

E

ENVIRONMENTAL RESPONSIBILITY
Skip a room cleaning and enjoy a sip on us, our way of reducing impact and giving a little back.
Fun fact: all Sir properties are EcoStars certified, a leading sustainability standard. Find out more here.

F

FOOD & DRINKS
Visit the Mediterranean restaurant Seven North, located on the ground floor for dinner – please check their website for opening hours. We serve delicious breakfast daily from 07:00–10:30, and until 11:00 on weekends, on the ground floor of the hotel.

FORGOTTEN ITEMS
Missing a toothbrush, makeup remover, sleep mask or anything else? Just ask the front desk and we’ll get you sorted as soon as we can.

G

GYM
Find our gym on the lower ground floor. Dial front desk for more information about the gym or to request a personal trainer.

L

LOCATION
Inspired by Prague’s Bohemian spirit and Kafka’s legacy, Sir Prague sits by the Vltava, moments from the Dancing House. 76 rooms by Linda Boronkay, with river views, a library, gym, courtyard, and Seven North restaurant and bar.

LUGGAGE STORAGE
Sightseeing and need to store your luggage? Leave it with our team and enjoy the rest of your day, carefree, just as it should be.

M

MINIBAR
Please keep in mind that if you open a bottle, you will be charged for the entire bottle. So drink up!

MUSIC
Stream all the great, funky, soulful, heavy, breezy, cool or not so cool music from your phone or laptop via Bluetooth. Anything goes, from ABBA to Zeppelin.

P

PERFECT PILLOWS
Let us know if you have any special pillow requests.

PET POLICY
Our furry friends under 15kg are welcome to stay for a small fee. Service and guide dogs stay free of charge, with lots of tail wags.

R

ROOM SERVICE
Room service cravings incoming? It is available daily from 11:00–22:00. Please dial 5.

S

SAFE
Looking for a keep-safe?
Store your valuables in your room’s personal safe. Please note that we cannot accept liability for loss or damage.

SAFETY FIRST
Know your escape route (just in case).
Please note your nearest emergency exit via the corridor and door plan. In case of fire, stay calm, call the front desk, use the escape route, and follow staff instructions.

SHOE POLISHING
Simply leave your shoes in the bag outside your door by 22:00. By 06:00, they will be returned with a discreet, well-earned shine.

SHOP
We have a small shop in front of our reception area. A great spot to buy a last-minute souvenir from Prague.

SIRCLE CLUB
Looking for your next upgrade or a late check-out?
Join Sircle Club for exclusive perks across Sir Hotels, Max Brown, and Park Centraal, including up to 15% off, room upgrades, and flexible check-in and check-out (when available). Membership is free!

SIR GUIDES
Discover our Sir Guides online for insider tips to experience Prague like a local.

SMOKING
We adore a good time, but smoking indoors comes with a deep-cleaning fee.

T

TELEPHONE
Czech’s country code is +420. In case of emergency dial +112. For hotel assistance, just dial 9 on your room telephone to reach front desk.

W

WATER
You’ll find one complimentary bottle of water in your room. And good news—the Prague tap water is safe to drink, keeping you hydrated all day.

WAKE-UP SERVICE
We're here to ensure you wake up refreshed. Just dial 9 to let us know when you'd like your wake-up call.

WIFI
Connect to the ‘Sir Prague’ network. Your browser will prompt a login, simply enter your surname and room number to get online.

WINGSCOIN
Staying a little longer? Skip tomorrow’s room cleaning, enjoy a complimentary drink at reception, and we’ll donate €1.50 to rainforest restoration projects in Indonesia. Scan the QR code in your room for it.