From A to Z

Everything you need to know about anything.

A

ADAPTORS & ELECTRICITY
Want to plug in? The voltage in Spain is 220V. If you need an adapter, just ask our team.

B

BEAUTY TREATMENTS
Ready to glow? Book an in room glam session with the talented team at On The Glow and enjoy nails, lashes, hair treatments and more using vegan, cruelty free, high quality products.

To book, simply dial 9 during your stay.

BIKE RENTAL

We have bikes available to explore the city. Just pass by reception and we’ll get you set up.

C

CHECK-OUT
Our check-out time is 12:00 noon. Late check-out isn’t guaranteed, but we’ll always do our best to help.

Until 14:00 → 25% of the daily rate

Until 17:00 → 50% of the daily rate

After 17:00 → Full night charged

COFFEE

Enjoy a coffee in your cozy bed, you have your own coffee machine or you can order one from Room Service. Fancy some sun? Have a coffee in our Rooftop and of course with your breakfast or in our lobby Bar.

D

DO NOT DISTURB

Just a friendly welfare check, if your Do Not Disturb sign stays on for 24 hours or more, our team will quietly check in to make sure everything is okay.

E

ENVIRONMENTAL RESPONSIBILITY
Skip a room cleaning and enjoy a sip on us, our way of reducing impact and giving a little back.

Fun fact: all Sir properties are EcoStars certified, a leading sustainability standard. Find out more here.

F

FOOD & DRINKS

MR PORTER at Sir Victor brings together a modern steakhouse and lounge, serving steaks, seafood, vegetarian dishes and cocktails.

Weekends include Sunday Roast, à la carte dining, and a relaxed DJ set.

FORGOTTEN ITEMS

Missing a toothbrush, makeup remover or anything else? Contact by email and our lost & found department will help you

G

GYM
Sweat it out in our state of the art, high performance space featuring Hammer Strength equipment and Woodway treadmills. As our guest, you have full access!

Open daily from 07:00–22:00.

L

LOCATION

Just off Passeig de Gràcia, Sir Victor sits between Gaudí’s masterpieces and Barcelona’s shopping pulse. 91 rooms, city views, spa, rooftop pool, restaurant, and club. A meeting point for locals and visitors alike.

LUGGAGE STORAGE
Sightseeing and need to store your luggage? Leave it with our team and enjoy the rest of your day, carefree, just as it should be.

M

MINIBAR
Please keep in mind that if you open a bottle, you will be charged for the entire bottle. So drink up!

MUSIC

Stream all the great, funky, soulful, heavy, breezy, cool or not so cool music from your phone or laptop via Bluetooth. Anything goes, from ABBA to Zeppelin!

P

PERFECT PILLOWS

Let us know if you have any special pillow requests.

PET POLICY
Our furry friends under 15kg are welcome to stay for a small fee. Service and guide dogs stay free of charge, with lots of tail wags.

R

ROOM SERVICE
Room service cravings incoming? It is available daily 24/7. (From 23:00–07:00 it’s a reduced menu)

S

SAFE
Looking for a keep-safe?

Store your valuables in your room’s personal safe. Please note that we cannot accept liability for loss or damage.

SAFETY FIRST
Know your escape route (just in case).

Please note your nearest emergency exit via the corridor and door plan. In case of fire, stay calm, call the front desk, use the escape route, and follow staff instructions.

SHOP

The Nook Store. The Concept store with a unique fashion and lifestyle treasures

SIRCLE CLUB
Looking for your next upgrade or a late check-out?

Join Sircle Club for exclusive perks across Sir Hotels, Max Brown, and Park Centraal, including up to 15% off, room upgrades, and flexible check-in and check-out (when available). Membership is free!

SIR GUIDES
Discover our Sir Guides online for insider tips to experience Barcelona like a local.

SMOKING
We adore a good time, but smoking indoors comes with a deep-cleaning fee.

SPA
Relax and recharge in our spa with an indoor pool, sauna, steam room, and showers. Guests have full access, and treatments using natural products can be booked in advance to rejuvenate your skin. The spa is located on the first floor at the end of the corridor and you need to +16 years old. Book here.

Please note: We are not responsible for loss or damage to items left in lockers or facilities.

T

THE ROOFTOP

Sip cocktails with views of Gaudí's masterpieces and La Sagrada Familia from The Rooftop, our secluded bar. The locally inspired drinks menu includes a surprising wine and spirit selection, with fresh cold-pressed juices and more. Book your table here.

TELEPHONE
Spain’s country code is +34. In case of emergency , dial 112. For hotel assistance, just dial 9 on your room or reach us on WhatsApp at +34 689 594 316.

W

WATER

To stay hydrated, we have one complementary bottle of water for you in your room.

WAKE UP SERVICE

Let the front desk know at what time you want to be called, old fashioned but effective!

WI-FI

Connect to the ‘Sir Victor’ network. Click to open the browser and a login window will pop up automatically.

WINGSCOIN

Fancy a free drink in our Rooftop? Here is the deal, we do not service your room, you get one for free and we will donate €1,50 to the rainforest in Indonesia. Scan the QR in your rooms, cheers!